We caught up with Nicholas Garbis, Sales Manager of Doosan Material Handling Solutions (DMHS), to talk about what Atlanta can expect from Doosan’s newest retail operation.
D: What brought you into the material handling business?
NG: I worked in the Electric motors industry on the service side. Before that, I owned a small business. On one hand, I have been a small business owner. On the other hand, I have worked in the corporate world managing teams in warranty and quality. I understand how to start things from scratch and how to excel as a small team within a large organization. I think having these experiences have helped me immensely in the creative process as Dale Darling, the Operations Manager, and I continue to develop the factory store model.
D: How many locations does Doosan Material Handling Solutions have?
NG: There are three locations, one in the north, here in Buford, GA, one in the south, in Fayetteville, GA, and one in the west, in Austell, GA. These ensure coverage of the entire Atlanta region. Doosan carefully and strategically chose these three locations around the city, so we can better serve our customers with specials unmet by the competition – like a 4-hour response rate and from $49/ PM rates.
DMHS embraces “inwha” or “harmony” one of our parent company’s core value. From the parts and service side, we are focused on your forklift operational issues and ensuring quick, professional resolution. From the sales side, we are committed to finding you find the right forklift or pallet truck for your business growth. Our credo is the will earn your business.
D: What do you think your greatest asset is that you are bringing to the Atlanta market as DMHS?
NG: I think the Atlanta market is starved for fast, professional, and quality service. At DMHS, we view ourselves as a direct extension of Doosan Industrial Vehicle. First, Atlanta is a huge market for forklifts, especially in shipping/distribution and wholesale retail. Secondly, we are headquartered here. This is our neighborhood and we have a vested interest in success. Finally, we have a tremendous amount of product here, ready for Atlanta.
D: With Atlanta being in the top ten markets for distributing goods, what message do you want Atlanta to know about DMHS?
NG: We are here! We have been here since 1994, we have a long history of quality product, and we can’t wait to be the customer facing entity of Doosan in Atlanta. Atlanta is clearly the economic hub for the Southeast, meaning there is a copious amount of needs for equipment in this area. The airport alone is one of the most heavily trafficked airports in the world. This is an active region, with people moving to the area and product moving in and out daily.
We simply want Atlanta to experience the Doosan difference. We are not a run of the mill dealership, we are different. As a factory store, we have both the resources and products that will allow us to stand out against the competition and really ensure that we can provide the best customer service in the industry. As a start, we are offering unprecedented door buster deals with a commitment to servicing all brands at the lowest rate. We offer new and used equipment, parts, service, and rentals!
Don’t take our word for it. Let our actions speak for themselves. We will earn our customers’ business the old-fashioned way – through our actions.